Library Login Issues - Students
Chris
Last Update 9 months ago
If you are being asked to login to use library resources please follow the below steps to try to resolve the issue.
1) Verify you are using the correct username and password
Username = your student ID number(7 digit number that always starts with a 0)
Password = your GUS/student email password
2) How did you get here?
- When accessing the resource did you go through a browser or Canvas?
- Sometimes links to databases found outside Axe Library sites will time-out/expire, or not fire correctly/give you university access, so. . .
- Have you tried searching in the library's Summon tool?
Still having issues? Keep reading.
3) Clear browser history/cookies and cache.
4) Try a different browser (Chrome, Mozilla, Edge, etc.)
5) If none of this works, then contact [email protected] and/or [email protected] to submit a help ticket